• If you have any before-sale or after-sale problems, feel free to contact us! Our customer service will reply you within 48 hours.
• If there is any quaity issue on your item, contact us with your order ID, the serial number which is on a bar code sticking on side of the control box.
• Please describe the specific problem you encountered in detail, and send a video or some pictures with the right format, which can show the issue clearly.

Our Email: global@creality3dparts.com

Address: B418, Building B, Kangsheng Electronic Industrial Park, Zhonghua Road, Xinniu Community, Minzhi Street, Longhua District, Shenzhen.( not return adress)

(Monday to Friday: 9:00 am to 6:00 pm in GMT+8 time zone)